Choice and Voice in personalised

A speech by David Milliband: minister of state for school standards. ‘personalising education: The future of public sector reform. London 18 May 2004. Note to self refer to hard copy.

In this speech he mentions the work ‘ Exit, Voice and loyalty: responses to decline in firms, organisations and states. Considered a classic work by American sociologist Albert Hirschman.

There is a good review of the book in amazon.

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